How to Help a Family Member with Hearing Loss

Has a loved one recently been diagnosed with a hearing loss? Or perhaps you’re concerned that someone you care about is struggling to hear, and you’re unsure how to talk to them about it. 

Knowing when to get a hearing aid for a family member with hearing loss may seem straightforward at first. However, this is a sensitive topic that can open a whole host of conversations. 

We’ve put together some tips on how to help a family member with hearing loss. 

Help a Family Member with Hearing Loss

Despite how many of us will experience hearing loss in our lifetime, it’s still not an easy thing to accept. If you have a family member who has had a diagnosis of hearing loss, you may be wondering how to best support them. We put together this guide to help. 


A sensitive conversation such as this is best planned ahead of time and held in a private, relaxing, quiet place. Allow plenty of time for talking and think about how they must be feeling. Approach the topic from a place of caring to help prevent a defensive reaction.

Offer Your Support 

Rather than saying “I think you need your hearing checked”, try “I noticed recently your TV was on very loud, I was wondering if you might be having trouble hearing?” 

Ask them to describe any situations they have had difficulty hearing, such as conversations with a lot of background noise. Actively listen and use open questions, it may help them see the situation more clearly. Offer to help find professional advice and solutions, and to attend any hearing appointments with them.

Highlight the Benefits of Treatment

Hearing loss doesn’t just affect the individual, it can have an impact on the entire family too. There are positives to seeking treatment for hearing loss. Communication can improve, feelings of social isolation can be reduced, and improved safety are just a few. Studies are also increasingly showing how loss of hearing in older adults can lead to several problems, including higher risks of memory problems. 

Do Some Research

So that if your loved one is open to further discussion, you can inform them of the help available; community support groups, yoga classes, nutrition advice, and more. Explain how common hearing loss is, show them how hearing aids have advanced and are barely visible anymore. If you know someone with first-hand experience of hearing loss treatment, why not offer to arrange a chat with them and your loved one? 


It may take a few conversations before your loved one accepts their hearing loss. In any conversation, only discuss as much as they seem willing to take on board at the time. They may feel like hearing loss is a sign that their best days are passed, or they may feel their symptoms aren’t serious enough. Your goal here is to repeatedly offer support, love and awareness of the help available.

Share these Helpful Tips for Communicating

Now that you’ve decided to have the conversation, these tips will help your loved one with hearing loss. 

  • Do speak in a clear normal voice, toward their face, so they can lipread.
  • Do make plenty of eye contact 
  • Do offer encouragement
  • Don’t shout
  • Don’t talk directly into their ear  
  • Don’t just repeat yourself if they don’t understand you. Rephrase instead or ask them to repeat back what they did hear and go from there

Need Help? Contact Us Today!

If you’d like to speak to one of our hearing care experts, contact Audiology Professionals today. Our team would be happy to help. Call us today on (541) 228-9233. Alternatively, click here to contact us online.

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The purpose of this hearing assessment and/or demonstration is for hearing wellness and to determine if the consumer may benefit from using hearing aids, which may include selling and fitting hearing aids. Products demonstrated may differ from products sold. Assessment conclusion is not a medical diagnosis and further testing may be required to diagnose hearing loss. The use of any hearing aid may not fully restore normal hearing and does not prevent future hearing loss. Hearing instruments may not meet the needs of all hearing-impaired individuals.